New Westminster is a progressive city of 71,000 in the heart of the Metro Vancouver region.
Intelligent New West
Building leading-edge infrastructure to support collaboration and innovation
New Westminster believes in supporting new concepts and ideas that foster an ethos of innovation among its residents, businesses, and institutions. The City is working to become a globally recognized intelligent community, and is home to a civic-owned dark-fibre network. It is pursuing a variety of initiatives to enable an intelligent and resilient New Westminster.
Intelligent City Challenge
New Westminster is seeking innovations in digital technologies to improve the city’s operational effectiveness, and build intelligent infrastructure that enables a safe, smart, and resilient community.
August 1st to October 31st, 2021 11:59PM PST
Applications are accepted and reviewed on an ongoing basis by the Project Greenlight Team, and reviewed quarterly by New West. New West's next review period starts November 1st.
Successful solutions will address coverage, effectiveness, reliability, and latency
Proponents must be ready to deploy a pilot, if invited
Project Greenlight’s open call process solicits innovative ideas that address complex challenges facing public and private enterprises (“members”). Whether your submission involves an emerging technology you are bringing to market, or a commercially available solution used in an adjacent industry, it must be unique, scalable, and align with the City of New Westminster’s strategic priorities.
The Intelligent City strategy operationalizes New Westminster’s vision for building the most livable and technologically advanced city in Canada. The plan includes a framework for leveraging technology and external partnerships to meet three key goal areas: 1) increasing citizen engagement using digital services; 2) improving the city’s operational effectiveness; and 3) building intelligent infrastructure that enables a safe and secure community.
In support of these goals, the City of New Westminster has identified the following key areas that require digital innovation:
1. Digital government, including solutions to:
Improve overall service delivery
Increase access to digital tools; open data; online service choices to increase engagement and connectivity; and e-government tools to improve capacity to support digital literacy for all.
Ensure efficient and timely business licensing.
Enable a more effective data-driven operational environment.
2. Intelligent infrastructure solutions for a safer, more secure community, including:
Integrated urban systems that promote health, wellness, the environment, and transportation systems.
The City of New Westminster is particularly focused on bringing positive and inclusive benefits in the digital economy while building on its community assets, including the BridgeNet open-access fibre network.
The City of New Westminster is committed to driving continuous innovation in its delivery of programs, projects, and processes. Successful proponents may be invited to pilot their solution within the city’s infrastructure and asset portfolio. Proposals should directly relate to the above stated priorities and areas of need. Please note: the City does not require an engagement platform.
Engaging the City of New Westminster could lead to one of the following scenarios:
A proponent conducting a demonstration of its solution
The City issuing a call to seek market responses to the goods and services being offered
The City pursuing the proposal
The City not pursuing the proposal
Another option as mutually agreed
Note: all inquiries and proposals must be submitted through the Project Greenlight website. If you have a question, check the FAQ for commonly asked questions; alternatively, you can submit your query using the Contact Us form. Please do not contact members directly.
Given the ongoing COVID-19 emergency, the City of New Westminster has limited financial and staff resources to proceed with projects that do not meet the above-stated priority areas, and that do not address a specific need or present a clear outcome. The City will focus on high-impact, low-cost projects.
The City of New Westminster is targeting companies with solutions that land between six and nine on the technology readiness scale (TRL), although it will consider lower TRL solutions on a demonstration basis if they are especially novel.
Proponents must explain how their proposed solution meets the basic certifications and/or minimum standards required to deploy any product and/or service (i.e. CSA, Technical Safety BC, Health Canada, National Sanitation Foundation, WorkSafe BC).
Proponents must demonstrate Freedom of Information and Protection of Privacy Act (FOIPPA) compliance for any solution that handles personal information.
If applicable, proponents should explain coverage (i.e. how many nodes will the solution need?), effectiveness (how well will the solution mitigate risks or improve performance?), and reliability (how well does the solution perform in real-world environments?).
All Project Greenlight review processes have the following criteria:
All companies must demonstrate financial stability and ongoing operational readiness.
Proponents should explain their intellectual property strategy, including appropriate protections secured or in process.
Proponents should identify their technology’s associated risks, including those that may emerge during deployment and operation, and outline a corresponding plan to mitigate them.
Proponents should make a strong business case for any submissions, with a return on investment that can be subjected to a sensitivity analysis based on performance metrics.
Proponents should explain their desired outcomes with respect to promotion of the results of any engagement.
The Project Greenlight team (Vancouver Economic Commission and Foresight sector leads) undertakes a standardized review process across all challenges. Proponents should review the eligibility criteria for their specific challenges, as each has its own requirements. Proponents should also closely review the Application Handbook [PDF].
The process begins with an initial review of submissions, checking for completeness and ensuring compliance with minimum criteria. The Project Greenlight team will advise proponents of their eligibility for further consideration.
The Project Greenlight team will then pass on eligible submissions to the member, which will review them for relevance and quality. The Project Greenlight team will support this process and act as an intermediary between the member and proponent if any further clarification is required.
At this time, given the heightened demands on the City’s staff due to the current COVID-19 pandemic, the Project Greenlight team will take the lead to review proposals on an ongoing basis, and will forward promising proposals to the City of New Westminster. The City will endeavor to review shortlisted proposals on a capacity informed, semi-regular basis.
A shortlist of proponents may be invited to make a direct pitch to relevant City of New Westminster senior managers . We will provide templates and the format in advance, giving proponents at least 14 days of lead time to develop a presentation. Pitches will be followed by a Q&A.
Proponents should not be discouraged if they are not selected for a particular challenge. We encourage multiple applications and re-applications as deficiencies are addressed.
Wondering if your technology is the right fit for the City of New Westminster? Have questions about the evaluation process?
Talk to a member of our team using the live chat service in the bottom right corner of this window.
Read through a list of commonly asked questions in the help centre.
If you would prefer, you can send as an email.